RETURNS AND REFUND POLICY
Any customer who is not satisfied with his/her order must notify OP Medical Supply as soon as possible to explain his/her issue. After notification, OP Medical Supply will determine if the customer is eligible for a return, refund, or replacement item. OP Medical Supply will not accept any returns without prior approval first. If the customer requests cancellation of an order in progress before it is shipped, OP Medical Supply reserves the right to charge a 15% restocking fee for the total of items to be shipped.
The customer is responsible for the cost of shipping the order back once a return is approved. To return your product, mail your product to: 1865 Hayword Ln, Fort Mill SC, 29715, United States. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
By visiting our site and/or purchasing something from us, you agree to be bound by our Returns and Refund Policy, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. The Returns and Refund Policy apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.
CHANGES TO RETURNS AND REFUND POLICY
You can review the most current version of the Returns and Refund Policy at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of the Returns and Refund Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to the Returns and Refund Policy constitutes acceptance of those changes.
CONTACT INFORMATION
Questions about the Returns and Refund Policy should be sent to us at this email address.